amber game Privacy Policy

When you register an account on amber game, we collect basic personal details including your full name, date of birth, email address, and mobile number. During the identity verification process, we may also request a government-issued ID to confirm your eligibility as a player in the Philippines. When you make deposits or withdrawals, payment-related information such as your preferred payment method and transaction reference numbers is recorded. We also collect technical data automatically — including your device type, browser, IP address, and session activity — to keep the platform running securely and to detect unusual behaviour. All information collected is limited to what is necessary to operate your account and comply with applicable Philippine regulations.

Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming requirements. We also use your information to send you important account notifications, such as transaction confirmations and security alerts, through your registered email or mobile number. Where you have opted in, we may send promotional updates about new offers available on the Promotion page — you can opt out of these at any time by contacting the support team. Technical data is used to monitor platform performance, investigate reported issues, and improve the overall mobile experience for players across the Philippines. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

amber game does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Data is shared only with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary to deliver those services. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide. We may also disclose personal information when required to do so by Philippine law, court order, or a lawful request from a regulatory authority. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the amber game platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security team monitors the platform continuously for suspicious activity and responds promptly to any identified threats. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to log out after each session. If you believe your account has been compromised, please contact the support team immediately so that protective action can be taken without delay.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after an account is closed. Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data lifecycle procedures. If you request the deletion of your account and associated data, we will process your request promptly, subject to any retention obligations that prevent immediate deletion. You may submit a data deletion request by contacting the support team through the details provided on this page.

As a registered player in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data, and we will update our records promptly upon verification. If you wish to withdraw your consent for a specific use of your data — such as receiving promotional communications — you can do so without affecting the lawfulness of processing that occurred before the withdrawal. You have the right to request the deletion of your personal data, subject to any legal retention requirements that apply. To exercise any of these rights, please contact the support team, and we will respond within a reasonable timeframe in accordance with applicable regulations.

The amber game platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how the platform is used so that we can continue to improve the experience for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting core features such as login and account management. Analytics cookies help us understand which parts of the platform are most useful and where improvements can be made — these are processed in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. By continuing to use the platform after being informed of our cookie practices, you consent to their use as described in this policy.

This Privacy Policy may be updated from time to time to reflect changes in the platform, applicable Philippine regulations, or our internal data handling practices. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account. The date of the most recent update is shown at the bottom of this page, and we encourage you to review the policy periodically to stay informed. Continued use of the platform after an updated policy is published constitutes your acceptance of the revised terms. If you have any questions about this policy or how your data is handled, please visit the FAQ page or contact the support team directly.